SHIRE DRIVER GREEN SUEDE

Description

Materials : Green Suede

Sole : Rubber Dotted Sole Green

Lining : Brown Leather

Sew : Stitching Green

Description

Materials : Green Suede

Sole : Rubber Dotted Sole Green

Lining : Brown Leather

Sew : Stitching Green

SHIPPING & RETURNS POLICY

SHIPPING:

Shipment processing time

Our Footwear and Accessories are Made to Order (unless otherwise noted) and take 4-6 weeks to produce.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Method

Our Footwear and Leather Accessories are shipped via DHL Express directly from our workshop in Spain.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Adorsi.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Adorsi.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Return:

General Return & Refund information:

If your order arrives and it is not right, we will fix it, we promise.

Your shoes don’t fit? You can return any new, unused and unaltered item within 7 days of delivery.

Items that are produced Made-to-Order, that is, manufactured strictly based on customer’s specifications and produced exclusively for them, are not be eligible for a return or exchange.

Send an email to info@adorsi.com and our staff will guide you through the Return Procedure

When trying shoes for the first time we recommend wearing them on a carpeted area to ensure fit and comfort. Please be sure your shoes fit properly and that you are completely satisfied before wearing them for normal use.

Please, do not ship back any item without requesting the appropriate RMA authorization code in the first place. Delivery of unauthorized merchandise will be rejected.

Return or Exchange of MTO items / Right of Withdrawal

Right of withdrawal does not apply to goods or products that are made to order and/or clearly personalised. All the products that are handcrafted made to order under your request (MTO) and produced strictly following your design instructions, are not eligible for return or exchange, unless otherwise stated.

Size Exchange of MTO Orders

Your custom shoes don’t fit? You can return any new, unused and unaltered pair of shoes within 7 days of delivery. We will manufacture a new replacement free of cost on the new size. To be eligible for a size exchange, your item must be unused and in the same exact condition that you received it. Specifically, no visible wear on the upper or sole of the shoe. It must also be in the original packaging.

Bear in mind that you will be responsible for the returning shipping costs to our warehouse.

Size Exchange / Return Excluded Items

The following items are excluded from the standard return / exchange policies, and therefore can not be returned or exchanged due to fitting issues or any other circumstances.

Orders that use any kind of exotic leather.

Orders that are engraved / embroidered with initials or any other type of special customization.

When purchasing items like the ones above, make sure the size you request is the appropriate, and the design specifications are correct. No cancellation, modification, return or exchange can be done on these orders

Defective Merchandise

If you receive a product that is faulty in any way or that does not match your design instructions, you will need to notify us within 7 working days of receiving the goods.

Depending on the issue, you might be asked to ship back the item, so we can inspect the product at our factory. If we perceive to be a genuine fault/flaw, we will amend the issue or manufacture a replacement, and ship the item back to you at no cost. Alternatively, you can also return any defective merchandise and ask for a full refund.

If you do not report to us within the next 7 days of receiving your item, we will assume that you accept the goods.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return / refund. If your return is approved, then your refund will be processed automatically if aplicable.

Based on the item and the reason of the return, the amount will be refunded to the original method of payment, within a certain amount of days, or we will issue an in-store credit voucher. Shipping costs are non-refundable

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@adorsi.com.

Sale items (if applicable)

Sale items (or purchases paid fully or partially with credit/coupon codes) cannot be refunded, instead, you will be refunded with in-store credit (voucher coupon)

How do I make a return? (if applicable)

You must contact us first at (info@adorsi.com) and we will then provide you with instructions. All products must be shipped back unworn and in the exact same conditions. The returned items will be inspected to see if you qualify for a return.

Returned merchandise that does not meet our return requirements will not be refunded nor shipped back. You will be able to collect rejected merchandise from our warehouse for the next 15 days after receiving our rejection email.